21222003 ITQ RedHat TAM_RS Closed

Description

The Commission seeks to purchase the services of a RedHat Technical Account Manager (TAM) for a duration of 3 months. This TAM is required to provides the Commission direct access to an OpenShift expert who will provide the following services:

• Plan and execute technical reviews of OpenShift infrastructure to identify and address issues.
• Provide a direct line of communication to tier 2 OpenShift support.
• Ensure identification and proactive resolution for critical security issues.
• Assist with long term planning and preparation/implementation of system changes to align to Commission strategic goals.
• Advise and assist with the implementation of best practice Disaster Recovery Planning and execution.
• Work with OGC Operations staff to resolve technical issues.